What is Ganoderma?

Ganoderma lucidum or Lingzhi, also known as the "Miraculous King of Herbs" and revered as the 'Herb of Immortality' for centuries in ancient Eastern Civilizations, is a medicinal mushroom treasured for its wealth of nutrients and its powerful protection.

2.      What are the benefits of Ganoderma?

Ganoderma offers a range of potential health benefits. It helps to support the immune system, promote heart and liver health, reduce inflammation, regulating blood sugar, improve sleep and manage stress and anxiety. Ganoderma also offers antioxidant properties.

3.      How many products do Escelente has?

Escelente offers three types of healthy drinks:

·       Escelente Café Noir – a blend of instant black coffee with Ganoderma lucidum extract without added sugar and creamer.

·       Escelente Café 3 En 1 – a perfect combination of instant coffee blended with Ganoderma lucidum extract, sugar and non-dairy creamer.

·       Escelente Boisson Chocolatee – a strong and intense chocolate drinks with a good mouth feel enhanced with Ganoderma lucidum extract.

4.      Why are Escelente products different from other coffee and chocolate drinks?

Escelente products are:

·       Enriched with organically cultivated Ganoderma lucidum, offering a wide variety of health benefits.

·       Trans fat-free

·       Cholesterol-free

·       GMP, HACCP and Halal certified

5.      How do I track my orders?

After your order is processed, you will receive a confirmation email from us together with your parcel tracking reference number. 

·       Go to : One-Stop Parcel Tracking with Tracking Number | EasyTrack (easyparcel.com)

·       Key-in your parcel’s tracking number and click ‘TRACK PARCEL’. 

·       Your tracking result will be displayed.

6.      How long do deliveries take?

Generally, it takes 3-5 working days for Peninsular Malaysia. East Malaysia will require some turnaround time depending on the logistics of the local agent.

7.      Do you ship internationally?

Unfortunately, at the moment we can only ship within Malaysia.

8.      Can I cancel my order after payment has been made?

Unfortunately, your order cannot be cancelled after making payment. 

9.      Why do I need to create an account?

An account allows you to enjoy our special price and promotions.

10.  How can I contact you for any inquiries?

You may send us an email at [email protected] or contact us via the Enquiry Form.